Ordering & Payments

How do I Pay for my order?

Answer - We accept all major credit/debit cards (Mastercard/Visa), American Express, Discover, Apple Pay, and PayPal. We also accept cash payments at events.

 

Is payment secure?

Answer - Yes! Our check out is powered by Shopify Payments and Paypal. These are two of the most trusted payment processing systems in the world. Your orders are given the same securities and payment fraud protection as these leading payment processors

 

How Secure is my personal information?

Answer - Kat's Closet adheres to the highest industry standards in order to protect your personal information. We do not sell your information to marketing agencies. Your information, if used to purchase direct through our site, is safe and secure. Your payment, billing, and shipping information are encrypted during transmission using SSL (secured socket layer protection) which is a widely used process on the internet to protect personal and payment information.

 

Can I cancel or change an order once it has been submitted?

Answer - NO. We do not have the ability to cancel or change an order once it has been submitted with payment information. Our system goes through numerous different screens from cart to final payment showing your order, price, and total. We can not cancel, refund, or exchange any orders due to user error. We also do not except returns for refunds of items where an order was submitted due to user error. Please double check your cart prior to hitting submit order. There are absolutely NO cancellations of Pre-orders or custom ordered items. 

If you attempt any type of charge back or dispute with an order in which you were responsible to read the product information your ordering info will be given to your payment provider to let them know you are attempting a false charge back. False charge backs are fraud and are illegal. The especially pertains to PRE-ORDERS. 

 

If you have any questions or concerns regarding payments and security please email us at support@katsclosetapparelandbeauty.com